Is the Virtual Receptionist the Best After Hours Service?
When you need an after-hours call service, you don’t want just a machine. A machine won’t sell any type of product or take care of an emergency. However, if you choose a virtual receptionist service for your after-hours service, you will get the same personal service as you have all day long. This is a huge benefit for your business, especially if after hour calls are a normal thing.
Save Business After Hours
If your after-hours calls end up at a machine, the caller may never leave a message. This makes it hard to sell them any type of service or product. About 75% of callers reaching a machine will hang up and never call back. This means you could quickly miss out on many business opportunities.
Hiring a virtual receptionist will ensure you never have to worry about any missed calls. There will always be a team available for your phone calls, which will allow you to get the most out of your business opportunities. Whether it’s an emergency somebody needs taken care of or just a caller looking to place an order, you don’t want it going to a machine.
May Just Pay for Itself
A virtual receptionist service will only charge you for the minutes they are actually speaking to your callers. This means you don’t have to pay very much for after-hours service. If the virtual receptionist service you choose saves you even one sale per week with an after-hours service, it will probably pay for itself.
Have you showed up to the office to see that you missed more than a few phone calls while you were closes? Maybe you missed 10 calls and only 2 people left messages. This means you missed 8 possible opportunities over the course of one night. Your virtual receptionist could have saved all eight of those opportunities and ensured your business got as much as possible.
Guaranteed No Missed Calls
When you hire a virtual receptionist team, you don’t have to worry about any missed calls. Many businesses with an emergency, after hours phone line use a virtual receptionist because they know all callers will be handled properly.
Even if your after-hours calls are not for emergencies, you don’t want any calls going missed. What if a caller wanted to place a large order and you missed the call? With a virtual receptionist, you don’t have to worry about this. They can take the order and you won’t have to worry about anything
Build your Bottom Line
Providing somebody to handle the phone lines after hours will help you get the most out of your business. Missed opportunities will never happen again and you may just see an immediate change to your bottom line. This will help you get so much more out of your business and the service doesn’t even cost that much.
Considering one caller might cost about $3 to $5 for your virtual receptionist and could place an order worth hundreds of dollars, this service can really help you gain more profits and boost your business.
Low Cost After Hours Call Service
An automatic answering service might be cheaper than a virtual receptionist service, but a machine won’t sell any products or take any orders for you. It will just take the few messages the occasional caller will actually leave. You will lose some of the business simply because you chose a machine over a live person.
Most of the people calling your business will want to talk to a live person. This is a very important part of the process for caller and they don’t want to deal with a machine. Instead of choosing a machine, spending just a little bit more each month on a virtual receptionist may provide you with a larger net profit for your business.
There are many reasons why a virtual receptionist is the best choice for your after-hours answering service. You don’t want to count on a machine to handle these calls because a machine won’t give your callers great service. With a live person, you will get the most out of your business, no matter what time of the day it is.